Two messages from the Kartenforum 2018, the conference from and for the cards industry (Twitter: #kafo18): Omnichannel Payment remains a white piece of paper and the customer journey has to be the focal point. As highlight at the end of the day three start-ups pitched their ideas and were challenged by a jury. About 500 participants from banks, retail, payment networks, etc. joined the conference in KAP EUROPA in Frankfurt (Germany) on the 7th February.Maike Strudthoff held a keynote on “digitalization – the quiet before the storm” and “payment 4.0”. She also moderated the following fintech pitch session.Read more on it-finanzmagazin.de (in German language)