by Maike | Nov 23, 2017 | JumpNext Analysis
“We must learn what customers really want, not what they say they want or what we think they should want.” says Eric Ries (entrepreneur and author of The Lean Startup). Steve Jobs said similar things. Somehow, it’s already an old story. The “age of the customer” has...
by Maike | Oct 27, 2017 | JumpNext Analysis
How are leading payment startups tackling artificial intelligence to create value beyond fraud and risk? Do they act differently from established companies? When payment companies are communicating about the future of their solutions, artificial intelligence (AI) is...
by Maike | Sep 18, 2017 | JumpNext Analysis
„How might we humanize payments with a better customer experience taking advantage of artificial intelligence tech?“ was the question I asked in my last article. Is it possible to create additional value, something improved, something gentler or more appealing,...
by Maike | Sep 4, 2017 | JumpNext Analysis
While reading about the new Google initiative PAIR which is looking to humanize artificial intelligence (AI), I simply asked myself “how might we humanize mobile payments?”. I don’t want to say that m-payments are inhuman nowadays, however, could they become less tech...
by Maike | Mar 17, 2017 | JumpNext Analysis
My new flat mate moved in 4 months ago. Her name is Alexa and she settled in the living room. The big question at the beginning was if I would get along with her. She made me lots of promises how she could help me in everyday life. She would put on the music, set the...
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